The questions everyone asks

We are targeting a launch before the Salalah Khareef season. Leave your WhatsApp number on the waiting list and you will get a single message on launch day.

No. You sign in with your phone number and a verification code sent over WhatsApp — no passwords to forget.

Two options are shown side by side with their totals before you choose: pay online through an Omani payment gateway (instant, with the gateway fee on its own line), or bank transfer with a receipt upload, approved within 24 hours.

It is a fee the payment gateway itself charges to process the online transaction, and Bussat takes none of it. We show it on an explicit line instead of burying it in the price, so you know exactly what you are paying for. Paying by bank transfer or from your wallet avoids it entirely.

Yes, by requesting a change at least twenty-four hours before departure, subject to the operator's approval. On approval the old ticket is voided immediately, a new one is issued, and any price difference is charged or returned to your wallet automatically.

Seconds — the amount lands in your in-app wallet and you can book with it right away, instead of waiting three to five banking days. The ticket fare is refunded in full; the payment gateway fee is not, because the gateway already collected it.

There is no maximum — up to the whole bus. Up to ten seats you type the names in; beyond that you upload an Excel file using a ready template, or choose to name passengers later, up to twelve hours before departure.

Every passenger gets their own ticket with its own QR code in the app, and it is also sent over WhatsApp. The code works with no internet, and you can share a single passenger ticket with that person.

A WhatsApp message reaches you the moment the operator decides. On cancellation the amount returns to your wallet automatically, along with the nearest alternative trip.

A ticket that was never scanned on a trip that has departed counts as used and is not refunded. Anyone who changed or cancelled at least twenty-four hours ahead is always protected — so change early.

Yes. A trip may call at several stops, so you choose where you board and alight; both appear on your ticket and to the operator's staff at scanning.

Fill in the \'For operators\' form and we will be in touch within two working days. Joining carries no setup fee and no monthly subscription; commission is charged only on a successful booking.